Terms of Service

These Terms of Service ("Terms") govern your access to and use of SPARTA, an advisor-only travel intelligence platform operated by [Legal Entity Name] ("SPARTA," "we," "us"). By creating an account or using the platform, you agree to these Terms.

SPARTA is provided to invited professional travel advisors. You may use SPARTA only if your email has been added to an authorized workspace by a workspace administrator. You must be at least 18 years old and authorized to bind your employer to these Terms if you use the service on behalf of an organization.

You are responsible for the security of your account and for all activity that occurs under it. Notify us promptly at support@sparta.ai if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms.

You agree not to:

• Use SPARTA to send unsolicited or deceptive communications, or to violate any applicable law.
• Upload content you do not have the right to share, or that infringes third-party intellectual property or privacy rights.
• Attempt to reverse-engineer, decompile, scrape, or otherwise circumvent the platform's technical controls.
• Use SPARTA to build a competing product or train third-party AI models on its outputs.
• Share your account credentials with anyone outside your workspace.

You retain ownership of all client itineraries, attachments, writing samples, and other content you upload or import ("Your Content"). You grant SPARTA a worldwide, non-exclusive, royalty-free license to host, process, store, and transform Your Content solely to provide the service to you and your workspace.

We will not access Your Content except as described in our Privacy Policy.

Where SPARTA reads Gmail messages with your consent (via the gmail.readonly scope), we use that data exclusively to train a private voice persona for you, as described in our Privacy Policy. SPARTA complies with the Google API Services User Data Policy, including the Limited Use requirements. You may revoke this access at any time inside SPARTA or from your Google Account permissions page.

SPARTA relies on third-party infrastructure and AI providers (including Supabase, Vercel, OpenAI, Anthropic, Google APIs, Intuit QuickBooks, and Voyage AI). Your use of SPARTA is also subject to those providers' terms where applicable. We are not responsible for outages or actions of third-party providers, though we will use reasonable efforts to choose reputable partners.

SPARTA generates inferences, predictions, draft emails, and client-matching suggestions using large language models. These outputs may be inaccurate, incomplete, or unsuitable for a particular use. You are responsible for reviewing and approving all AI-generated content before sending it to a client or making business decisions based on it.

Subscription terms, fees, and payment schedules are agreed separately between SPARTA and your workspace administrator. If your subscription lapses or is terminated, your access to the platform may be suspended.

You may stop using SPARTA at any time and request deletion of your workspace. We may suspend or terminate access if you materially breach these Terms, if required by law, or if continued provision of the service becomes commercially unviable. Upon termination, we will delete or return Your Content in accordance with our Privacy Policy.

SPARTA is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that AI outputs will be accurate.

To the maximum extent permitted by law, SPARTA and its officers, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the service. Our total liability for any claims relating to the service will not exceed the amount you paid us in the twelve months preceding the claim, or one hundred U.S. dollars (US$100), whichever is greater.

You agree to defend, indemnify, and hold harmless SPARTA from any third-party claims arising out of your use of the service, breach of these Terms, or violation of any law or third-party right.

We may modify the service or these Terms from time to time. If we make material changes to the Terms, we will notify you within the application or by email. Your continued use after the effective date of the revised Terms constitutes acceptance.

These Terms are governed by the laws of [State / Country], without regard to conflict-of-laws principles. Any dispute will be brought exclusively in the courts located in [Jurisdiction].

Questions about these Terms can be sent to support@sparta.ai.